Jean Luca Santarelli
IT Tech Lead, Carrefour Italy
A Store Locator will deliver its promise when the information remains updated. The symbiotic relationship of an online presence and offline stores is essential and shouldn’t be taken for granted. Store locators, once set, become a passive marketing tool that strengthens your overall omnichannel.
Digitized shopping has taken an increasing spot in the food and groceries sector these past years. This trend has been enforced by the COVID crisis and the need to move to low touch economy. Customers don’t just go buying food the way they would before, they seek a personal, smooth and secure experience.
Worldwide leading retail brand Carrefour has decided to take full benefit of the Woosmap Localities API to power-up its Drive search bar, allowing clients to find their closest store in just a few characters.
Our IT department immediately took a liking to Woosmap’s products, especially because they are so easy to integrate and customise. Equally, positive feedback came from the UX team about the customer experience.
DIY, Home Furnitures and Electronics companies are keen to provide a clear and detailed view of their product availability and collect options to prompt regular visits.
Establishing a personalized relationship and journey with a user’s favorite store has been one of the challenges of European DIY retail brand Leroy Merlin. The Woosmap Store Locator Widget eases store favorite choice and automatically displays Click & Collect options on each product on the website.
The quality of the advice, willingness to help, speed of responding to our needs and sometimes even anticipating them are the reasons why a partnership launched in 2017 is still going strong today.
Bring your online and offline shopping experience to another level by automating stock checking and click and collect availability. The result will be an increased “add to cart” conversion rate!
Decathlon has been improving the visitors’ in stock awareness by adding contextualization in the product pages to show visitors where and when they can pick-up a product at the closest stores from their geolocation. Bringing reinsurance in the customer journey is key!
After redesigning the geolocated checkout with Woosmap, the e-Commerce conversion rate increased by more than 50% in a year.
Allowing your customers to find their preferred location at a glance is one of the key parameters for professionals of the food sector.
By strengthening location-based services on its sites with Store Locator Widget and Localities API, Greene King is improving its bottom line in two ways: it is simultaneously cutting development costs and more effectively leading customers to its establishments.
The relationship between Greene King and Woosmap has been great, especially in terms of having open communication between the developers. Any questions our development team has had in terms of how to do something - we've always gotten great responses.
Luxury brands, may it be beauty, care or even apparel tend to put a focus on a very smooth and personalized journey in their websites. Woosmap is the geolocation solution for showing Locations where consumers can find products, not only in the brand’s flagship store but also in the thousands of locations worldwide.
Global luxury brands often face the challenge of multiplying distribution channels across the world. May it be partners, special distributors, privately owned stores, popup stores… It requires a great amount of information gathering in order to remain up-to-date regarding opening hours, and all store related information.
Using Woosmap at to every stage of the customer journey (store search, cross-referencing of information to check stock availability in Click & Collect strategies, offers personalisation, push notifications on the mobile app, etc.) enables quicker and easier navigation.
It’s no secret that the automotive industry has been taking steps towards digitizing the customer’s journeys in the past decade. Car dealers must offer an outstanding experience for the single deal-closing visit a buyer makes to the dealership. Automating car repair time of arrival, closest maintenance facility, pay-as-you drive insurance or even connected car parking lots are all services enabled by location-based services and stakes for the automotive industry.
Kia Dealers offer a great range of new and approved used cars, special offers and car service checks. A Google study shows that a buyer would go on average 1.3 times to a dealership before acquiring a vehicle (3 times more compared to a few years back). Let customers easily find Kia Dealerships in their area is now a critical success factor. Kia relies on Woosmap technology to enable this.
Solid software for displaying maps or locations and location information as well as filtering.