Customers have increasingly high expectations when it comes to e-commerce.
Consumers churn more quickly if filling out forms takes too long, if they don't have information about the location of their order or if there is no local context to their purchase. The digital journey must be fast and frictionless.
Complex form filling creates friction in the checkout process and is one of the main causes of shopping cart abandonment.
With Woosmap Localities API, autocompletion reduces errors when entering addresses and replaces tedious manual input on mobile, thereby improving conversion rates and preventing unsuccessful deliveries.
With Distance API, you can calculate the most accurate delivery prices too.
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By integrating Woosmap into your application, improve conversion rates by 2.5 with geo-targeted push notifications.
For instance, alert your customers to promotions or special offers on your website if you see that they are close to a competitor's point of sale.
Trigger location-based offers to increase footfall in stores.
Source: Business of Apps
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Customers have increasingly high expectations when it comes to e-commerce, including a growing need for same-day delivery services.
It’s vital to provide notifications about estimated delivery times to keep your customers happy.
Customers want to know exactly where their order is: offering notification of Estimated Time of Arrival and visual map of the driver's route will help to increase customer satisfaction.
Moreover, thanks to Reverse Geocoding, you can confirm the delivery address, simply by retrieving the position of the mobile.
Boost your ability to detect fraudulent transactions, such as when a customer's IP address does not match the payment address or when the delivery address is unusually far from the billing address.
Your product and services may vary widely, depending on your customers’ location.
To avoid unpleasant surprises and shopping cart abandonment caused by unserved areas, use Woosmap to customise your website’s display: show products which are only available in certain regions, delivery types, services available within specific time zones and more.
Using Woosmap extends the use of geolocation data to every stage of the customer journey on our e-commerce sites enabling quicker and easier navigation.
