The customer journey doesn’t stop at the purchase of a vehicle; manufacturers & dealerships have been expanding this side of the market for a few years now.
A wide range of after-sales services are now offered as a package when the vehicle is purchased in order to increase services quality and strengthen the relationship with clients, and their overall satisfaction.
Services relying on geolocation tools such as repair, breakdown services, maintenance, spare part replacement, vehicle loan, home delivery, insurance or customer support became key differentiators to improve customer loyalty.
Geolocation accelerates service delivery times and execution because these services are performed by reliable experts in the customer's locality.
When it comes to urgent repair, geolocation and real-time data will create a differentiator for your services and a preference for your brand.